Your trust is our priority. Please review our policies below.
Shipped via registered international courier companies and/or International speed post.
Shipped through registered domestic courier companies and/or speed post.
Orders are shipped within 9-15 days or as per the delivery date agreed at order confirmation.
All orders will be delivered to the address provided by the buyer during checkout.
Important: MEDISTACKS HEALTHCARE PRIVATE LIMITED guarantees to hand over consignments to courier/postal authorities within the specified timeline but is not liable for delays by courier companies or postal authorities.
Cancellation requests must be made within 3-5 days of placing the order.
Requests cannot be entertained if orders have been communicated to vendors/merchants who have initiated shipping.
Cancellations are not accepted for perishable items like flowers, eatables, etc.
Refund/replacement available if product quality is not satisfactory (subject to merchant verification).
Report damaged or defective items to Customer Service within 3-5 days of receipt. Merchant verification required.
If the product doesn't match site description or expectations, notify Customer Service within 3-5 days of receipt.
For products with manufacturer warranty, please refer issues directly to the manufacturer.
Approved refunds take 9-15 days to be processed to the customer's account.
For any issues or queries regarding our services, please contact our helpdesk: